Fun Junction FAQs

We strongly recommend booking online in advance to guarantee your spot, especially at weekends and during school holidays. If we have space available, you're welcome to pay on the door too.

Sessions are usually 2½hrs, giving your little ones plenty of time to explore, climb, slide and...have FUN!

We are open 9.30am-6pm seven days a week but we may close earlier for private bookings and parties. We recommend booking in advance to guarantee your place.

We're unable to extend your session, but you're more than welcome to book the next session right after and keep going!

You're welcome to join at any time during your session, but we're afraid we can't extend or refund missed time.

Of course! Just let a member of the team know before you leave so we can make sure you're re-admitted safely, but please make sure you take your children with you!

Fun Junction is designed for children aged up to 10 years old, with a special area for under 5s. If your child is attending a SEND session, we may allow up to 12 years old. Please ask our team on site to discuss your needs.

Yes! Our under 3s area has smaller slides, soft mats and age-appropriate activities so little ones can play safely and confidently.

Absolutely. Babies and toddlers can enjoy the under 3s area. Babies under 6 months go free when attending with a paying child / adult.

For any age, safety is paramount, so children should use slides appropriate to their developmental stage and physical ability. We recommend the under 3s area is only for under 3s, and the main frame area for over 3s.

Adults can accompany children if needed, but the equipment is designed for kids - so please take care!

Yes, we know families often have mixed ages. We just ask that older children (up to 10yrs) are mindful of smaller ones and follow our safety guidance.

Yes. Parents and carers must stay on site and supervise their children at all times.

Our team is here to make sure everyone has fun safely, but supervision is the responsibility of parents and carers.

All our equipment meets strict safety standards, and we carry out daily checks. As part of Active Luton, we follow robust health and safety procedures you can trust.

We recommend comfortable clothes and socks is essential for everyone on the play frame. No shoes or bare feet please.

Yes, socks are essential for hygiene and safety. Don't worry if you have forgotten yours, we have some available to purchase.

Please speak to a member of our team straight away - our first aiders are always on hand to help.

Yes! We provide tasty food, snacks and drinks for adults and children.

We're sorry, but only food and drink purchased from our café can be consumed on site (except for baby food and formula).

Yes - we offer a range of options and can advise on ingredients. Just ask before you order.

Yes, we serve a selection of hot meals, snacks, and sweet treats.

We have tables and chairs, but there might not always be availability during busy periods.

We carry out cleaning throughout the day, so you can relax knowing Fun Junction is spotless and safe.

Yes, baby changing stations are available in our toilets.

Yes! Free Wi-Fi is available for all visitors.

We accept all major credit and debit cards, as well as contactless and mobile payments. We also accept cash. Unfortunately we don't accept American Express.

Please contact us as soon as possible if your plans change. We'll always do our best to help rearrange your session.

Refunds aren't usually available, but we'll try to move your booking to another date where possible.

Yes it is accessible.

Yes we do. The last Wednesday of every month 3.30pm-6pm. We limit spaces to just 30 people in total including adults and children.

Yes! If you are a childminder attending with 3 or more children, you can attend for free. Please bring proof of your Ofsted childminder status with you.

Yes. Our home education sessions give children the opportunity to be physically active, have fun and socialise with other children every Tuesday 12.30pm – 3pm (Term-time only). Sessions are discounted to £6 per child, and £1.05 per adult.

You're welcome to bring your own cake and a few decorations (no confetti or balloons, please!).

You can book online or contact our team to discuss your options and any special requests.

Our party packages include playtime and food from our café. Full details are available on our Parties page.

Yes! Fun Junction is available for private hire - perfect for birthdays, nurseries, or group celebrations.

We are located in Fairley House, Andrew's Lane, Cheshunt EN7 6LB. We are next to Oakview Primary School.

Yes, free parking is available on site.

Yes, we welcome group bookings. Please get in touch to discuss your requirements.

Not at the moment, but keep an eye out for special offers and family deals coming soon.

We'd love to hear from you - good or bad! You can speak to a team member, use our contact form online, or email us directly.

Please email us at info@funjunction.co.uk or call us with a description of the lost item, and we'll do our best to reunite you with it.